Lead Intact’s communications strategy as the Communications Orchestration Manager located in Montréal. This agile role focuses on enhancing customer interactions through streamlined communication processes. You will be responsible for centralizing and orchestrating communications across various digital channels, including email and SMS.

Your expertise will guide a team of developers while coordinating efforts across multiple stakeholder teams to meet communication demands efficiently. The role emphasizes maintaining high standards for delivery quality and compliance in all outputs. Key Responsibilities:
Direct the orchestration of customer communications across channels
Standardize communication processes and stakeholder interactions




Enforce quality and compliance standards for all outputs
Lead email backend development and technical execution
Manage urgent communication requests efficiently Requirements:
10+ years of experience in digital communications
5+ years of people leadership experience
Robust knowledge of Salesforce Marketing Cloud
Bilingual proficiency in English and French
Demonstrated ability to align team goals with business objectives Expand your impact on client communication quality and efficiency at Intact.

📌 Montréal Communications Orchestration Manager Montreal
🏢 Intact
📍 Montreal