Drive retail excellence at Michaels as a Sales Manager located in Cal-Harvest Hills, Alberta. Focus on boosting sales and creating a remarkable customer experience through effective leadership and operations management. Taking the helm in this role means guiding your team towards achieving sales targets while ensuring adherence to company standards and SOPs.
The Sales
Manager will foster a team-oriented setting, emphasizing customer satisfaction and service quality across all departments. Your effective training and supervision will be key to operational success. Key Responsibilities:
Lead and enforce adherence to operational standards
Champion customer-focused selling practices and team accountability
Manage store conditions and operational continuity
Oversee the execution of BOPIS and Same-Day Delivery processes
Conduct training and development for team members Requirements:
At least 3 years of experience in retail leadership
Robust leadership and problem-solving skills
High energy and customer service orientation
Availability for evening and weekend shifts
Physical ability to handle merchandise as required Become a vital part of the Michaels team, where your leadership can inspire creativity and customer satisfaction.