Support Cisco UCS infrastructure and VMware virtualization environments

Ensure solutions meet business client and stakeholder needs while adhering to bank technology and quality standards

Maintain understanding of business and technology directions, developments, and industry trends

Oversee solution design, development, and implementation with application leads and architects

Act as escalation point for unresolved VMware virtualization and hardware technical issues

Collaborate with vendors, consultants, and other Technology Solutions areas to develop solutions

Create and maintain virtual infrastructure documentation for project assignments

Communicate and resolve or escape issues accurately and on time

Monitor service delivery against commitments and prioritize work activities

Follow documented operational procedures with minimal guidance

Analyze operational processes and identify continuous improvement opportunities

Maintain virtual infrastructure and ensure security and patch compliance

Monitor supported environments using VMware Aria Operations, Dynatrace, and Intersight

Ensure platform performance and stability

Requirements VMware Certified Professional (VCP) certification in vSphere 8.x or VMware Cloud Foundation

Post-secondary degree or diploma in Computer Science, Information Technology, or a related field

Familiarity with remediation of software and hardware break/fix on Cisco Data Center products

Strong working knowledge of Cisco Data Center technologies, including Fabric Interconnects, UCS C-Series and B-Series servers, and blade chassis

Expert knowledge of Cisco Data Center networking and storage technologies, including Cisco NX-OS, VLANs, trunking, Fibre Channel, VSANs, and physical connectivity architectures





Expert knowledge of Cisco UCS hardware components, including rack servers, blade servers, Fabric Interconnects, and Fabric Extenders (FEX)

Expertise in UCS Central, UCS Manager, and Cisco Intersight management platforms

Experience designing and deploying service profiles and templates in UCS Central and Intersight

7-10+ years of experience administering enterprise VMware environments

Working experience and knowledge of NSX software-defined networking environments

Experience supporting private and public cloud environments

Advanced experience administering VMware vSAN environments

Working knowledge of VMware Update Manager and/or VMware Lifecycle Manager

Experience using VMware PowerCLI and PowerShell

Expert troubleshooting skills for complex VMware infrastructure issues and Windows/Linux virtual machine problems

In-depth knowledge of VMware Distributed Virtual Switches, DRS, vMotion, vSphere HA, host clusters, datastore clusters, enterprise networking, and failover clustering

Advanced experience with VMware Aria Operations, Aria Operations for Logs, and Aria Operations for Networks

Familiarity with VMware Aria Automation services and deployments

Understanding of Microsoft Active Directory and security policies (GPO)

Familiarity with VMware Site Recovery Manager and disaster recovery planning/management





Strong understanding of SAN technologies, including enterprise storage platforms such as Hitachi Vantara

Ability to prioritize competing demands and work independently and within cross-functional teams

Highly organized, detail-oriented, and process-driven

Strong written, verbal, and stakeholder communication skills

Familiarity with ITIL best practices and ServiceNow

Core Competencies Demonstrates expertise in VMware virtualization and Cisco UCS infrastructure management, ensuring high performance, security, and compliance in enterprise environments. Proficient in solution design, implementation, and troubleshooting, with a robust focus on continuous improvement and stakeholder communication.

Highest-signal resume keywords VMware Certified Professional (VCP)

Cisco Data Center Technologies

VMware vSAN Administration

UCS Central and Intersight Management

Advanced Troubleshooting Skills

ATS Optimization Keywords Hard Skills VMware vSphere 8.x

Cisco UCS Hardware Components

VMware Aria Operations

VMware PowerCLI

VMware Update Manager

NSX Software-Defined Networking

SAN Technologies

Disaster Recovery Planning

Fabric Interconnects

Fibre Channel

Soft Skills Strong Communication Skills

Detail-Oriented

Highly Organized

Ability to Prioritize Competing Demands

Process-Driven

Certifications &

Qualifications VMware Certified Professional (VCP)

Industry Keywords ITIL Best Practices

Cloud Environments

Virtual Infrastructure Documentation

Operational Procedures

Continuous Improvement

Tools & Technologies VMware Lifecycle Manager

ServiceNow

Microsoft Active Directory

VMware Site Recovery Manager

Dynatrace

📌 Senior IT Operations Analyst - Cisco UCS, VMware (Mississauga)
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📍 Mississauga