Be part of Manion's close-knit team as a Customer Experience Specialist. This hybrid position allows you to connect with Plan Members via phone, email, and live chat, ensuring their needs are met effectively. In this pivotal role, you'll provide critical support in plan coverage and claims processes.

Benefit from a structured training program and a workplace that respects your work-life balance with versatile scheduling. Your efforts will contribute to a culture that prioritizes mutual respect and shared success. Key Responsibilities:
Serve as the initial contact for Plan Members' needs
Deliver outstanding customer service with advocacy
Handle multiple inquiries while remaining organized
Maintain professionalism in all communications
Assist in achieving a cooperative team workplace Requirements:
2+ years of experience in customer service roles
Excellent communication skills in English, both oral and written
Relevant post-secondary education is preferred
Solid multitasking skills for busy environments
Experience with customer service technology and software Utilize your expertise to enhance the customer journey at Manion, where your role has a genuine impact.

📌 Manion Customer Experience Consultant Toronto
🏢 Manion Wilkins u0026 Associates
📍 Toronto