Job Summary

We are seeking an experienced Medical Reception/Admin to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced medical office environment. This role requires strong organizational skills, attention to detail, proficiency in medical terminology, and the ability to handle multiple tasks efficiently.

Responsibilities
Greet patients warmly and assist them with check-in and check-out processes.
Manage phone systems to schedule appointments, answer inquiries, and direct calls appropriately.
Maintain accurate patient records using Electronic Medical Records (EMR) systems, ensuring compliance with privacy regulations.
Collect and verify patient information, including insurance details and medical history.
Coordinate with healthcare providers to ensure seamless patient flow throughout the office.
Handle administrative tasks such as filing, data entry, and maintaining office supplies.
Assist in billing processes by collecting payments and processing claims when necessary.

Skills




Robust administrative skills with experience in a medical office environment
Familiarity with medical terminology and procedures to effectively communicate with patients and staff.
Proficient in using Electronic Medical Records (EMR) systems; experience with Oscar Pro and Patient Vu a definite plus.
Excellent communication skills, both verbal and written, to interact professionally with patients and colleagues.
Ability to operate phone systems efficiently while managing multiple calls simultaneously.
Robust organizational skills with attention to detail to maintain accurate records and ensure smooth office operations.
A proactive team approach to problem-solving and the ability to work well under pressure in a busy environment.

Education Diploma or education in medical office administration

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Advantages
On-site parking

Work Location: In person

📌 Medical Receptionist Toronto
🏢 North York Medical Health Centre and Walk In
📍 Toronto