Join NAPA as a Customer Excellence Manager, driving exceptional service and operational efficiency within a partially automated distribution center. In this leadership position, you will ensure seamless warehouse operations and customer service while leveraging Lean methodologies for continuous improvement. You will play a key role in managing inventory integrity, monitoring performance levels, and fostering a culture of excellence. Key Responsibilities:
Manage daily operations and customer service activities
Ensure compliance and accuracy in inventory management
Monitor key performance indicators and address errors
Drive Lean initiatives and manage cross-functional projects
Develop a team focused on customer and quality excellence Requirements:
Bachelor's degree in operations or logistics field
At least 5 years of leadership experience in logistics
Expertise in inventory management and relevant systems
Solid data analysis skills using Excel, Power BI
Proficient in project management and Lean methodologies Elevate operational standards and customer engagement within NAPA’s cutting-edge workplace.

📌 Napa Distribution Excellence Manager Montreal (Canada)
🏢 UAP
📍 Canada