Become a pivotal part of the Scandinave Spa team as a Guest Experience Team Lead in Whistler, British Columbia. Focus on team leadership and guest satisfaction, ensuring everyone feels welcome.This full time position emphasizes leading the Guest Experience team while maintaining high service standards. You'll coordinate tasks, conduct training sessions, and engage with guests about the spa's offerings. Your role is vital in creating a comfortable and relaxing experience for all guests.Key Responsibilities:Lead the Guest Experience Team with enthusiasmOversee daily task allocation and completionConduct training for team members on service standardsGreet guests warmly and provide service informationSupervise cleanliness in reception and guest areasRequirements:Experience in customer service, preferably in a leadership roleExceptional communication skills, both written and verbalAbility to solve problems creatively and efficientlyFamiliarity with Microsoft Word, Excel, and OutlookAvailability for full-time shifts, including weekendsJoin Scandinave Spa Whistler as a leader and contribute to an exceptional guest experience.#J-18808-Ljbffr