Six08 Family medical is seeking an experienced and detail-oriented Medical Office Assistant (MOA) to support one neurologist. This role is ideal for a highly organized professional who thrives in a fast-paced specialty practice and is committed to delivering excellent patient care. A three-month probationary period is required.
Schedule
Monday to Friday: 8:00 AM – 5:00 PM
1-hour unpaid lunch (12:00 PM – 1:00 PM)
Closed on statutory holidays
Key Responsibilities: Front Desk & Patient Care
Greet and assist patients in a professional and friendly manner
Answer and manage multi-line phone systems
Schedule office visits, telehealth appointments, and follow-ups
Perform patient check-in/check-out and intake
Procedure & Referral Coordination
Book and coordinate neurological procedures (lumbar punctures, emg’s etc.)
Provide patients with preparation instructions and appointment details
Manage incoming referrals and communicate with referring physician offices
Coordinate with hospitals and neurology units as needed
Medical Administration
Maintain accurate patient records in EMR (Med Access)
Scan, file, and review documentation for accuracy
Ensure compliance with privacy and health information standards
Billing & Office Support
Confirm the validity of AHC insurance
Maintain office supplies and assist with inventory tracking
Support clinic workflow and collaborate with healthcare staff
Qualifications
Required:
Prior experience is not required
Strong knowledge of medical terminology
Proficiency with EMR systems (Med Access)
Excellent organizational and multitasking skills
Strong communication and customer service skills
Assets:
Experience in a specialty clinic
Familiarity with EMR systems such as Med Access, Netcare, or Epic Systems (Connect Care)
Reference letter from former employer physicians
Bilingual skills
Education
Secondary school diploma required
MOA certification preferred
Compensation & Perks
Starting at $22.00 to $24.00 per hour (based on experience)
Extended health perks after 3 months
Vacation: 10 days per year (accrued monthly)
Additional Requirements
Work Location: Hybrid
How to Apply Apply directly through Indeed with your resume and a brief cover letter outlining your relevant experience.
Pay: From $22.00 per hour
Work Location: Hybrid remote in Lethbridge, AB T1J 4G9