Become an integral part of MNP as a Bilingual IT Support Technician, focused on enhancing technology use across our teams. Deliver exceptional support to enhance productivity and collaboration both remotely and in-person. In this role, you’ll provide essential IT support to MNP team members, deploying business applications and maintaining devices like laptops and mobile tech.

Your responsibilities include managing service requests via ServiceNow, evolving IT support standards, and conducting user training sessions. Your ability to navigate diverse technical needs will facilitate smooth operations. Key Responsibilities:
Support daily technology needs for team members
Deploy and configure business applications effectively
Maintain and troubleshoot workstations and devices
Manage ServiceNow requests and enhance team knowledge
Conduct training sessions for improved tech autonomy Requirements:
Experience in IT support or customer service
Proficient in Windows operating systems
Solid bilingual (French/English) communication skills
Ability to work with various stakeholders
Availability for travel and on-call shifts Empower MNP teams by providing top-tier tech support and contributing to a diverse workplace.

📌 Mnp It Technician Bilingual Support Dieppe (Canada)
🏢 MNP
📍 Canada