Join Manulife’s elite team as a Case Coordinator within their thriving Individual Insurance division. In this hybrid role, deliver exceptional support to ensure effective life insurance application processing. You will be the key liaison for Corporate and National accounts, and Independent Advisors, creating robust relationships through consistent communication.

Manage client needs and ensure timely responses, driving service excellence through problem-solving and rapid file processing. Key Responsibilities:
Maintain solid relationships with branches as a contact
Follow up proactively on all insurance applications
Keep clients informed with timely communication
Own the files assigned and solve processing issues Requirements:
Solid communication skills and customer service experience
Interpersonal skills for effective collaboration
Adaptable to change and proactive problem-solving
Knowledge of individual life insurance products is a plus
Bilingual (English and French) preferred for Quebec Elevate the client experience and support Manulife in achieving service excellence!

📌 Manulife Insurance Case Coordinator London
🏢 Manulife Financial
📍 London