Become a Customer Service Team Lead at Magnet’s client in Mississauga. Deliver excellent service while leading the Customer Care team in a rapidly growing organization. This role requires exceptional interpersonal skills and leadership abilities to oversee customer inquiries and ensure order processing efficiency.

As a key facilitator within a North American Consumer Product Organization, your efforts will directly influence customer satisfaction and sales growth by managing relationships and guiding team efforts effectively. Key Responsibilities:
Deliver superior customer service through multiple communication channels
Manage order processing and customer interactions via ERP
Build robust relationships with customers and sales teams
Ensure order management accuracy and troubleshoot effectively
Maintain logs for customer inquiries and issues Requirements:
Must have a high school diploma; higher education preferred
Minimum 2 years in a Customer Service role
Bilingual in both French and English
Solid leadership skills and capability to prioritize tasks
Experience within the consumer packaged goods sector is a plus Lead customer service improvements for Magnet's client team in Mississauga.

📌 Magnet Customer Service Team Lead Role Mississauga (Canada)
🏢 Magnet Search Group
📍 Canada