Join iA Financial Group as a Customer Service Specialist for Group Savings and Retirement. Deliver exceptional client experiences through a high-quality customer service approach, working primarily remotely.

As a part of this supportive team, you will address client inquiries and guide them through financial solutions that foster confidence and security. Your two-plus years in customer service will equip you to analyze complex issues and collaborate effectively with others, enhancing the overall client experience.

Key Responsibilities:



• Deliver outstanding support via phone and email channels • Assess client needs and provide suitable financial guidance • Resolve inquiries with empathy and professionalism • Collaborate with team members to ensure service excellence • Maintain best practices for superior customer service

Requirements: • Bilingual in English and French, both written and spoken • At least two years of experience in customer service • Robust relationship-building and communication skills • Adept at utilizing software tools for service • Capable of managing stress in a dynamic environment

Show your dedication to customer excellence and join the team at iA Financial Group, where your contributions matter. #J-18808-Ljbffr

📌 iA Financial Group Customer Service Specialist (Winnipeg)
🏢 IA
📍 Winnipeg