Reporting to the Operation manager, your job will consist to : Ensure the distribution of incoming and outgoing Canada / USA trips in full and partial load, from request to delivery
Distribute and supervise dedicated customer orders
Negotiate competitive rates with Canada / USA partners (carrier)
Respond to customer transportation requests by phone or email
Seek recent transportation providers and carry out business development with them
Enter quotes / sales orders
Required qualities : Interpersonal skills and ease with communication media
Have a positive team spirit Sense of initiative / Proactif Organized, autonomous and able to work several tasks at once
You have some experience in customer service and/or transportation services
Ability to negotiate Requirements : Knowledge of transport and logistics. Some basic experience in transportation. Bilingualism (spoken and written) Advanced skills with MS Office Suite.
Knowledge and skills : Knowledge of the custom clearance
Knowledge of Canada and USA geography .