Become part of the Law Society of Ontario as an LSO Connects Representative on a 12-month contract. Excel in user support while driving innovation and collaboration. In this role, you will deliver first-level support and effectively manage inquiries from external stakeholders.

You will have the prospect to educate users, manage knowledge resources, and facilitate seamless communication between operational teams. Your contributions will directly impact user satisfaction and operational efficiency. Key Responsibilities:
Assist users with the navigation of LSO Connects
Investigate and document reported issues for escalation
Create helpdesk tickets and maintain support logs
Contribute to user documentation and FAQs
Collaborate with various teams to resolve technical challenges Requirements:
Two-year college diploma in Business or related discipline
At least 2 years of experience in user support
Familiarity with Microsoft Office and Dynamics 365
Robust interpersonal and communication skills
Detail-oriented with effective multitasking abilities Support and enhance user experiences while working with the Law Society of Ontario as an LSO Connects Representative.

📌 Lso Connects User Support Specialist Toronto (Canada)
🏢 Law Society of Ontario
📍 Canada