Woodbine Entertainment Group is hiring a Desktop Analyst to provide vital technical support to our teams. Be a key player in improving device performance and user satisfaction. As a Desktop Analyst, your responsibilities include managing technical support requests, conducting troubleshooting, and collaborating on tech installations and upgrades.

You will play an instrumental role in maintaining the operational efficiency of our end-user devices, ensuring that all technological needs are met with speed and precision. This position is perfect for those who are technology enthusiasts and enjoy problem-solving. Key Responsibilities:
Address and prioritize user technical support queries
Analyze and resolve hardware/software issues effectively




Support installation and maintenance of technology solutions
Help define and follow best practices for tech use
Document processes for ongoing improvements Requirements:
College diploma or university degree in computer science
Minimum 2 years of relevant work experience
Microsoft and Cisco certifications advantageous
Solid knowledge of computer hardware and peripherals
Able to read and interpret technical documentation Support our mission of providing exceptional entertainment experiences as a Desktop Analyst with Woodbine Entertainment Group.

📌 Join Woodbine As A Desktop Support Analyst Toronto
🏢 Woodbine Entertainment Group
📍 Toronto