Shape the future of SAP services as a SAP Service Delivery Manager at Syntax. Drive operational success and client satisfaction in a agile cloud setting. Syntax, a leader in Managed Cloud Services, seeks a committed SAP AMS Delivery Manager to enhance its service capabilities.

You will be responsible for managing service delivery across SAP environments, ensuring adherence to operational guidelines while acting as a vital link between clients and internal teams. The role plays a crucial part in implementing continuous improvements and service quality enhancements. Key Responsibilities:
Lead the delivery of SAP AMS services
Ensure effective incident and change management
Monitor service quality and track performance metrics
Facilitate governance and stakeholder communication
Implement service improvements and automation solutions Requirements:
Experience in SAP Application Management Services
Robust operational and client relationship skills
Proven experience managing SLAs and KPIs
Excellent problem-solving and escalation management skills
Familiarity with SAP landscapes across multiple modules Join Syntax to advance SAP support excellence and foster a culture of innovation and improvement.

📌 Key Sap Service Delivery Role At Syntax Montreal
🏢 Illumiti
📍 Montreal