Join Red Rhino Networks in Abbotsford, BC as a Tier 1 IT Technician. Engage in on-site/hybrid support, addressing a wide variety of IT issues while paving the way for your professional development. This full-time role is your launchpad into the IT industry, where you'll provide first-level support via multiple channels.

Your commitment to high-quality service and transparent documentation will set you apart. The company’s structured growth approach ensures that you receive the training and resources necessary to elevate your career. Key Responsibilities:
Provide front-line support to clients through calls and emails
Accurately document troubleshooting steps and outcomes
Use Autotask, IT Glue, and other tools for efficiency
Tackle Windows and network connectivity problems
Communicate effectively with clients about resolutions Requirements:
Proficiency in Windows and Microsoft 365
Basic networking skills for addressing common issues
Transparent and friendly communication style
Legal work authorization in Canada
Availability for occasional travel to client sites Utilize your technical skills and integrity to support clients effectively at Red Rhino Networks while developing your qualified expertise.

📌 It Technician Tier 1 At Red Rhino Networks Abbotsford
🏢 Red Rhino Networks
📍 Abbotsford