Join Humber River Health's Information Systems team as an IT Service Desk Support professional. This part-time role offers the chance to resolve technical issues for our dedicated hospital staff and volunteers. As a Service Desk Support member, you'll deliver first-level IT support, utilizing your skills to troubleshoot a range of issues related to healthcare applications and hardware devices.
This position is integral to optimizing care and enhancing the technological workplace for healthcare specialists. Key Responsibilities:
Act as a primary contact for technical support queries
Troubleshoot Windows OS, Office, and medical applications
Maintain a centralized ticket management system for requests
Train staff and document procedures for user manuals
Participate in the on-call rotation for after-hours support Requirements:
Completed diploma in computer technology or health-related program
Minimum 3 years of experience in a Technical Service Desk
Advanced skills in Microsoft servers and applications
Knowledge of troubleshooting healthcare IT systems
Excellent customer-service skills and attendance record Use your technical skills to support an cutting-edge hospital committed to providing exceptional patient care.
📌 It Service Desk Support Role Toronto
🏢 Humber River Health
📍 Toronto
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