Become an End User Computing Specialist at Apotex, where you will offer top-notch desktop support for corporate employees. Your responsibilities will include troubleshooting, configuring devices, and managing user requests in a collaborative environment.

This customer-focused role emphasizes hands-on support, requiring strong hardware and software troubleshooting skills. You'll work primarily through a ticketing system while assisting executive and VIP users. Be ready to handle device deployment, upgrade installations, and various technical requests efficiently.

Key Responsibilities:



• Handle desktop support requests for corporate end users • Troubleshoot software and hardware issues promptly • Configure and deploy laptops and desktops securely • Provide support for meeting room technology • Maintain IT assets and enhance desktop support initiatives

Requirements: • 2+ years of experience in desktop support • Strong knowledge of Office 365 and remote support tools • CompTIA A+ Certification is advantageous • Proficiency in ticketing systems like Remedy Helix • Experience in a regulated workplace is a plus

Elevate the technology experience for Apotex users by applying your expertise and communication skills. #J-18808-Ljbffr

📌 End User Computing Specialist Position (Winnipeg)
🏢 Insight Global
📍 Winnipeg