Step into an essential healthcare administration role at NHS Greater Glasgow and Clyde as a Ward Clerk. Deliver patient support and ensure seamless communication in a busy ward setting. In this role, you will be the first point of contact for patients and visitors, welcoming them warmly and guiding them as needed. You will manage important phone communications and provide vital information to relatives, ensuring effective patient care.
Your role is key to maintaining a clean and organized ward workplace. Key Responsibilities:
Greet patients and manage entry to the ward
Handle incoming calls and provide messages to the team
Offer information on patient conditions directed by nursing staff
Organize and maintain the reception area and equipment
Input patient details using the TrakCare system Requirements:
Experience in a clerical or reception capacity
Positive customer service background is essential
Strong organizational skills and attention to detail
Proficient in computer use and keyboarding
Ability to thrive in a quick-paced healthcare environment Deliver high-quality support and effective communication as a Ward Clerk with NHS Greater Glasgow.