Elevate your IT career with Epic as a Consultant in ICT Systems Engineering. You'll provide top-tier support and troubleshoot technical issues in a hybrid work model. Epic, part of Bell MTS, seeks a Consultant to resolve end-user productivity issues in Manitoba.
This role involves planning, installing, and maintaining hardware and software infrastructures for clients, ensuring alignment with their essential business needs. Your technical and leadership skills will be crucial for driving operational efficiency and reliability. Key Responsibilities:
Provide IT support across software and infrastructure issues
Independently troubleshoot client incidents and escalate as needed
Document service events and resolutions in ticketing system
Conduct IT infrastructure audits and research improvements
Manage hardware/software upgrades and user access Requirements:
Minimum 5 years in a Managed Services setting
Relevant skilled certification (e.g., VCP, MCSE)
Knowledge of virtualization technologies and Active Directory
Familiarity with PowerShell scripting and networking technologies
Excellent communication and analytical skills Bring your IT expertise and problem-solving abilities to enhance Epic's managed services in Winnipeg.
📌 Ict Systems Engineering Consultant At Epic Winnipeg
🏢 Bell
📍 Winnipeg
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