Shape client experiences as an Account Manager with GreenShield, focusing on Small Business in a hybrid model. Build and nurture relationships with clients while managing a portfolio of group advantages accounts. In the role of Account Manager at GreenShield, you will support our Small Business segment by developing solid relationships with Advisors and clients.
This position entails retaining and servicing assigned accounts, promoting GreenShield's offerings, and ensuring service excellence to enhance client satisfaction. Your efforts will directly impact our portfolio's growth and profitability. Key Responsibilities:
Act as the primary liaison for clients and Advisors
Achieve retention and profitability goals for accounts
Deliver proactive service and issue resolution
Track client trends to identify risks and opportunities
Organize meetings to review performance and plan adjustments Requirements:
3–5 years in relevant account management experience
Strong analytical and negotiation skills
Excellent verbal and written communication skills
LLQP license and GBA designation preferred
Commitment to career development Bring your expertise in account management and customer service to GreenShield's Account Management Team.
📌 Greenshield Account Manager Hybrid Role Vancouver
🏢 GreenShield
📍 Vancouver
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