Join our Mississauga team as a Claims Triage Specialist and enhance your skills in customer service and claims management. This in-office role supports high-priority claims triage. You will be engaged in the claims process through documentation, data entry, and direct client engagement from 8 AM to 8 PM, Monday through Friday. This role plays a vital function in facilitating claims creation and fostering relationships across varying layers of our organization. Key Responsibilities:
Manage claim reports received via phone, email, and fax
Triage notices according to service level agreements
Identify loss events and respond appropriately
Handle communications from multiple zonal email accounts
Train business partners to strengthen internal capabilities Requirements:
3 years’ experience in customer service roles required
Insurance-related exposure is a plus
Post-secondary education required
Call center or queue experience preferred
Proficient with MS Office tools Leverage your customer service and claims expertise in this essential role in Mississauga.
📌 In Office Claims Triage Specialist Opportunity Mississauga
🏢 Davies Group
📍 Mississauga
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