Become a Customer Care Facilitator at the Saskatchewan Workers Compensation Board's Regina office, focusing on supporting injured workers through their recovery process. Your role will prioritize empathy and superior customer service.
In this permanent appointment, you'll manage a diverse caseload of individuals recovering from workplace injuries. The ideal candidate will exhibit a strong foundation in case management, effective communication, and a commitment to collaborative problem-solving. Your efforts will directly contribute to shaping a positive and supportive experience for workers navigating complex recovery paths.
Key Responsibilities:
• Assess individual client needs and administer benefits
• Lead in developing collaborative return-to-work strategies




• Oversee case management tasks for assigned workers
• Draft reasoned decisions in plain language
• Authorize and approve services and advantages
Requirements:
• Degree in a relevant field such as health care or social sciences
• Minimum one year of case management experience
• Class 5 Saskatchewan driver’s license required
• Strong interpersonal and decision-making capabilities
• Passion for delivering outstanding customer service
Apply your expertise and dedication to supporting the recovery of injured workers at the WCB in Regina.
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📌 Saskatchewan WCB Customer Care Facilitator (Regina)
🏢 First Nations University of Canada
📍 Regina