Shape the future of guest experiences as a Guest Service Manager with Sandman Hotel Group. This essential full time role focuses on top-tier customer service and team leadership.

At Northland

Properties, you will manage front desk operations while ensuring adherence to company standards and enhancing guest interactions. Your leadership will promote employee morale and development, resulting in a responsive and energetic guest service workplace. You will coordinate closely with various departments to optimize service delivery and engage with guests personally. Key Responsibilities:
Check in and out guests while ensuring quality service
Handle guest inquiries and arrange logistics
Monitor reports on hotel occupancy and performance
Maintain communication with departmental staff
Ensure compliance with emergency and safety protocols Requirements:
Hotel experience with supervisory responsibilities
Fluent in Microsoft Office Suite and technology tools
Strong communication and organizational skills
Ability to handle multiple priorities
Committed to fostering a positive workplace culture Become a vital part of delivering outstanding hospitality at Sandman Hotel Group.

📌 Guest Service Manager Leadership Role Oakville
🏢 Sandman Hotel Group
📍 Oakville