Step into a rewarding Guest Service Agent role at The Sutton Place Hotels in Halifax! Provide exceptional service and create memorable guest experiences. This position at The Sutton Place Hotel is essential for ensuring exceptional guest experiences.

You’ll be responsible for greeting guests, managing their reservations, and addressing questions and complaints with professionalism. Familiarity with computerized systems, particularly Opera/Opera Cloud, is required, coupled with a passion for hospitality. Key Responsibilities:
Conduct guest check-ins and manage room assignments
Respond to inquiries regarding hotel and community services
Handle modifications and cancellations of reservations
Reconcile guest accounts and process payments
Ensure public areas are welcoming and well-maintained Requirements:
High School Diploma, G.E.D., or equivalent
Robust customer service experience necessary
Familiarity with hospitality methods and techniques
Excellent conflict resolution and communication skills
Ability to adapt quickly in a rapid-paced workplace Elevate your career with The Sutton Place Hotel, where luxury and top-notch service meet in Halifax.

📌 Guest Service Agent Position In Halifax Halifax Regional Municipality
🏢 Sutton Place Hotels]
📍 Halifax Regional Municipality