Join a energetic team at The Westley Calgary Downtown as a Guest Service Agent. Deliver exceptional guest experiences and showcase your knowledge of local attractions and services. This full time position includes day, evening, and overnight responsibilities as a Night Auditor.
You will be the face of the hotel, greeting guests, managing check-ins, and fulfilling requests with a welcoming approach. Your expertise in hospitality will be key to ensuring memorable stays in this boutique hotel. Key Responsibilities:
Register guests while accommodating special requests
Block rooms and manage reservation details effectively
Maintain accurate room inventory and housekeeping status
Process guest accounts and ensure credit policies
Provide concierge services and handle inquiries promptly Requirements:
Relevant customer service experience, hotel experience preferred
Excellent communication skills and a friendly demeanor
Strong computer skills, including Microsoft Office proficiency
Adaptability in high-pressure environments
Willingness to work flexible schedule, including nights and holidays Let your customer service skills shine and enhance guest experiences at The Westley Calgary Downtown Hotel.
📌 Guest Service Agent For Luxury Hotel Calgary (Canada)
🏢 Silver Hotel Group
📍 Canada
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