Excite your passion for RVs with FortNine as a full time Customer Advisor, specializing in RV and camper support. Deliver exceptional service without sales pressure, focusing on genuine customer assistance. This role is vital for guiding customers through technical queries about RV setups and accessories.
Your lived RV experience will empower you to provide accurate, reliable advice via phone and email. Enjoy operating in a fully autonomous setting focused on your expertise and career growth, with opportunities for advancement after training and seasonal periods. Key Responsibilities:
Advise on RV and camper-related inquiries with expertise
Assist customers with order changes and billing questions
Guide users on maintenance and accessorization of RVs
Partner with teams to elevate service quality
Use multiple systems efficiently to find necessary information
Requirements:
Proven experience with RVs, recreational or qualified
Minimum 1 year in customer service or e-commerce
Strong bilingual skills in English and French
Proficient with various online tools and systems
Desire for long-term career development within the company
Be the trusted advisor that RV enthusiasts rely on while advancing your career at FortNine.
📌 Full Time Customer Advisor, Rv Specialist Montreal (Canada)
🏢 FortNine
📍 Canada
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