We are seeking a professional and organized Front Desk Receptionist to join our team.
The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires robust communication skills, proficiency in office software, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Experience in similar customer service oriented roles is a plus, but not required.
The position offers an opportunity to work in a friendly setting where organizational skills and attention to detail are highly valued.
Responsibilities
Greet visitors and clients warmly, ensuring a positive first impression
Manage multi-line phone systems, screen calls, and direct inquiries appropriately
Schedule appointments and maintain calendars
Perform data entry and maintain accurate records
Handle occasional customer transactions
Support customer service efforts by addressing inquiries promptly and professionally
Maintain a clean and organized front desk area to ensure a welcoming environment
Qualifications
Proficient English + Chinese language speaking is a bonus (Cantonese or Mandarin)
Proven experience in office administration, clerical work, or customer service roles
Strong computer skills
Excellent organizational skills with the ability to prioritize tasks effectively
Exceptional phone etiquette and customer support skills for handling inquiries professionally
Ability to handle multiple responsibilities efficiently while maintaining attention to detail
Additional administrative training is a plus
Job Type: Part time Pay: $18.25-$20.00 per hour
Benefits
Casual dress
Flexible schedule
In office parking
Ability to commute/relocate:
Richmond, BC V6V 1Y6: reliably commute or plan to relocate before starting work (preferred)