Join goeasy as a Customer Engagement Specialist, focusing on sales and account management while delivering exceptional customer service. This role combines various skills to create lasting customer relationships. As a Customer Engagement Specialist, you'll play a vital role in supporting Canadians in enhancing their lives. Use your sales skills to interview customers and propose effective leasing solutions that meet their financial needs.
Your responsibilities will also include managing accounts, aiding with collections, and ensuring a welcoming retail workplace. Key Responsibilities:
Engage customers through in-person, phone, and email interactions
Identify customer financial needs and suggest viable product solutions
Oversee customer account management and overdue payments
Maintain cleanliness, organization, and merchandising standards
Assist with administrative tasks related to deliveries and financing Requirements:
Robust interpersonal and communication abilities
Proven sales record with a target-driven mindset
Experience working directly with customers in retail or finance
Exceptional multitasking skills and attention to detail
Capability to lift merchandise (50+ pounds) Take this chance to elevate customer experiences at goeasy as a Customer Engagement Specialist.