At N-able, we’re not just helping businesses be secure; we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and versatile tech stacks, so customers can manage, secure, and recover with confidence. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference.

As a Cove Data Protection Solutions Engineer, you will serve as a trusted technical advisor helping MSPs and customers maximize the value of N-able Cove Data Protection. You will partner with customers, Customer Success, Product Management, Engineering, and Sales to improve backup reliability, accelerate recovery outcomes, optimize data protection strategies, and drive long-term customer success. Act as the primary technical advisor for customers using N-able Cove Data Protection.

Drive adoption and optimization of Cove backup, recovery, disaster recovery, and data protection capabilities. Conduct backup architecture and data protection reviews, providing best-practice recommendations. Guide customers on backup policy design, retention strategies, recovery testing, and operational maturity.

Support deployments across servers, workstations, Microsoft 365, and cloud-first backup environments. Partner with Support and Engineering to troubleshoot backup failures, restore issues, and performance concerns. Deliver technical workshops, enablement sessions, and data protection reviews.

Support renewals, expansions, and retention initiatives alongside Customer Success and Account Management. Provide customer feedback to Product and Engineering to influence future Cove platform enhancements.



Serve as a data protection subject matter expert during escalations and strategic customer engagements. 3+ years in Solutions Engineering, Backup Engineering, Technical Consulting, Professional Services, or a related data protection role. ~ Strong understanding of backup methodologies, recovery objectives, retention policies, and data protection best practices. ~ Knowledge of servers, virtualization, Microsoft 365, cloud storage, networking, and endpoint environments. ~ Ability to assess backup health, identify coverage gaps, and recommend practical remediation steps. ~ Excellent communication, presentation, and customer-facing skills. ~ Experience working cross-functionally with Product, Engineering, Support, and Customer Success teams.

Experience supporting MSPs, IT service providers, or channel partners. Industry certifications such as Microsoft 365, Azure, AWS, VMware, CompTIA Server+, Network+, or Security+. Medical, dental and vision – for employee, partner, and children! ~ Generous PTO and observed holidays ~Pension Plan with company-contribution ~ Discounted gym access at several local facilities ~ NYSE: NABL), we are a global software company that turns IT possibilities into capabilities.

That means we partner with technology leaders who support companies around the world by offering secure infrastructure and tools to navigate their evolving IT needs. We build strong relationships with our customers to help them thrive at every stage of growth, and at the heart of this effort is our network of N-ablites—a global team of extraordinary, diverse creators who are dedicated to making a difference in how our partners do IT. This position is also eligible for bonus. #

📌 Senior Solutions Engineer - Data Protection (Mississauga)
🏢 N-able Technologies
📍 Mississauga