Zetron is seeking a Global Service Desk Manager to lead IT service delivery for a multinational user base from its Victoria, BC office. You will oversee the Service Desk and End User Support teams, ensuring reliable, proactive IT support across NA, EMEA, and APAC.
Responsibilities include incident and request management, KPI-driven performance, and collaboration with security, applications, and infrastructure teams.
📌 Global Service Desk Manager — Hybrid, Ai Driven Support Lead Victoria (Canada)
🏢 Zetron
📍 Canada
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