Take charge of customer service as the Supervisor for the City of Brockville. This full time, 9-month role focuses on taxation and financial resource management. The City of Brockville is looking for a motivated Supervisor of Customer Service, crucial for managing daily Finance operations.
Responsibilities include overseeing billing, revenue collection, and performance coaching. Applicants must have solid financial background and supervisory skills to thrive in a fast-paced workplace focused on high-quality customer service. Key Responsibilities:
Supervise customer service and application intake processes
Lead, coach, and manage Customer Service staff performance
Administer statutory duties for property taxation and collections
Calculate tax rates and analyze financial growth
Ensure compliance in recording and reporting City revenues Requirements:
Diploma in Accounting, Finance, or Business Administration
Three years’ experience in municipal financial roles
Familiarity with financial, accounting principles and legislation
Robust communication skills for presenting financial information
Ability to handle challenging customer interactions effectively Leverage your financial expertise to lead the City of Brockville’s customer service endeavors.
📌 Finance Team Supervisor Of Customer Service Brockville (Canada)
🏢 Brockville Tourism
📍 Canada
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