Transform IT support as a Field Support Engineer in Mississauga. Deliver top-quality technical assistance for end-user devices and network services to boost client productivity. In this onsite role, you will be essential in providing IT support at various client sites, ensuring seamless connectivity and operational excellence.
Your responsibilities will include troubleshooting technical issues, managing hardware, and coordinating with remote support teams to uphold service level agreements. Key Responsibilities:
Deliver onsite Level 1 and Level 2 technical support
Coordinate with vendors for hardware replacements
Troubleshoot network connectivity issues, including LAN/WAN
Assist in device onboarding and offboarding processes
Follow IT security regulations and document compliance Requirements:
2–5 years of experience in onsite IT support
Solid background in Windows OS and Azure AD
Excellent interpersonal and communication skills
Familiarity with endpoint management tools like Intune
ITIL or relevant technical certifications preferred Be a key contributor to exceptional IT service delivery in a client-focused setting.
📌 Field Support Engineer For It Solutions Toronto
🏢 ValueMomentum
📍 Toronto
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