Excel Honda is on the lookout for a dedicated BDC Agent who excels in both English and French, ready to enhance our customer service experience. Become part of our energetic team and manage client inquiries. In this role, you will handle calls and online enquiries, log customer information, and schedule appointments.
Ensuring every customer feels valued is a key part of your responsibility, which includes informing them about promotions and managing follow-ups effectively. A thorough understanding of our automotive products will aid in supporting client interactions. Key Responsibilities:
Answer phone calls and respond to online inquiries
Record customer interactions seamlessly in our database
Schedule customer appointments and follow up as needed
Communicate effectively in both English and French
Inform customers of dealership promotions Requirements:
Proficient in English and French, both orally and in writing
Robust analytical skills to understand customer inquiries
Highly organized for tracking and managing follow-ups
Proactive in client engagement and outreach
Knowledgeable about vehicle products and services Showcase your bilingual skills at Excel Honda to enhance customer relations and support sales initiatives.
📌 Excel Honda Bdc Agent Sales Support Mount Royal
🏢 GEXEL Télécom International
📍 Mount Royal
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