Drive customer success as a Field Service Expert at Ricoh in Victoria. Specialize in servicing complex office equipment, focusing on delivering high-quality repairs and client relations. This position involves a variety of responsibilities, from diagnostics to customer interaction, ensuring that Multi-Function Printers are operational and meet client needs.

Your attention to detail and technical skills will play a critical role in managing territory efficiently while ensuring outstanding service performance. The focus on continuous skill development will support your growth in this role. Key Responsibilities:
Perform thorough diagnostics and repair services
Maintain effective communication with clients
Achieve productivity levels based on assigned tasks
Complete technical training on current equipment
Manage parts inventory with accuracy Requirements:
Technical specialization education required
Solid understanding of electro-mechanical systems
Exceptional customer service skills expected
Ability to lift equipment weighing up to 50 pounds
Valid driver's license needed for extensive travel Become a crucial part of Ricoh's commitment to technological excellence and customer satisfaction.

📌 Field Service Expert Victoria Location
🏢 Socket.dev
📍 Victoria