Elevate vehicle quality in the role of Quality Customer Protection Specialist at FCA Canada Inc., focusing on proactive issue resolution and customer satisfaction management. You will be instrumental in safeguarding customer experiences by closely monitoring quality indicators and implementing effective corrective actions in manufacturing. Collaboration among cross-functional teams will be essential to drive improvements and resolve customer-related issues efficiently. Key Responsibilities:
Lead quality monitoring meetings for SQAM initiatives
Assess customer quality performance indicators daily
Address high-severity quality issues urgently
Manage Global Issue Management records for concerns
Ensure implementation of corrective actions and compliance Requirements:
Bachelor's degree required
Five years of relevant experience essential
In-depth knowledge of Plant systems
Proficient written and verbal communication skills
Willingness to work versatile schedule Leverage your expertise in customer protection to significantly improve quality processes at FCA Canada Inc.