Elevate your career as a Collection and Recovery Manager for an Alberta-licensed agency. Lead a dedicated team handling consumer and commercial accounts in a hybrid work model. This hands-on leadership role demands a qualified with at least five years of extensive experience in collections and recovery.
You will manage complex files and ensure compliance with Alberta regulations, while also guiding and mentoring your team. Robust negotiation and communication skills are essential for effective debtor interaction and successful account resolution. Key Responsibilities:
Oversee daily collection activities across various accounts
Manage escalated and high-value collection files
Negotiate settlements and payment arrangements
Ensure compliance with Alberta collection legislation
Coordinate with credit bureaus for accurate reporting Requirements:
Minimum 5 years of collections and recovery experience
Hands-on knowledge of credit bureau processes
Working understanding of legal recovery actions
Robust negotiation and problem-solving skills
Experience with collection management software Lead your team to achieve outstanding recovery results while maintaining regulatory compliance and exceptional client service.