BC Ferries is hiring a Terminal Manager for our Swartz Bay terminal to ensure exceptional operational and customer service standards. Be a key leader in terminal management. In this pivotal role, you will report to the Regional Manager, taking charge of overseeing terminal administration and daily operations.
You will enforce safety policies, promote effective teamwork, and ensure compliance with necessary regulations. Your leadership will directly impact staff performance and customer satisfaction. Key Responsibilities:
Manage daily terminal safety and operations
Coordinate terminal maintenance and work orders
Lead customer service initiatives and staff training
Oversee financial report preparation and budget management
Participate in safety committee meetings and emergency response Requirements:
At least 3 years in passenger transportation terminal management
Diploma in business administration or a related field
Experience with budget management and strategic initiatives
Solid leadership skills in unionized settings
Knowledge of safety, security, and environmental best practices Become a vital part of the BC Ferries team and drive terminal success at Swartz Bay.