Join Arc'teryx as the North America ReBIRD Operations Lead, enhancing service delivery and guest experiences in a hybrid work setting. Shape the future of our ReBIRD program across North America.Located in North Vancouver, B.C., you will support operational functions and strategic initiatives in the ReBIRD team. Your role involves fostering connections between regional operations and global frameworks, ensuring that service programs resonate with both customers and front-line teams. The responsibility lies in executing initiatives that create cohesive and engaging customer interactions.Key Responsibilities:Facilitate operational execution of ReBIRD service programsPartner with Global teams to drive program successOversee guest engagement and service standardsAddress operational issues faced by front-line staffEvaluate service delivery performance and streamline processesRequirements:Experience in operations management or customer serviceStrong leadership and project management abilitiesExcellent interpersonal and communication skillsFamiliarity with retail service strategiesAdaptability to work in a hybrid settingBe the driving force behind outstanding ReBIRD operations and guest experiences at Arc'teryx.#J-18808-Ljbffr

📌 North America Rebird Operations Lead (North Vancouver)
🏢 Arc'teryx Equipment
📍 North Vancouver