- Welcome customers and accurately document repair concerns.
- Schedule service appointments and coordinate shop workflow.
- Prepare detailed repair estimates and obtain customer approvals.
- Open, manage, and close repair orders.
- Communicate repair progress and completion timelines with customers.
- Coordinate daily with technicians to prioritize work and maximize shop efficiency.
- Source parts and coordinate with the Parts Department when required.
- Monitor work-in-progress and ensure jobs remain on schedule.
- Review completed repair orders for accuracy before invoicing.
- Process warranty claims and manufacturer documentation where applicable.
- Build long-term customer relationships through skilled communication and exceptional service.
- Assist with maintaining a clean, organized, and professional front office.
📌 Service Advisor (Canada)
🏢 Autism Services
📍 Canada
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