Join Avenir Energy as a Customer Engagement Associate this season. This in-office role focuses on managing customer interactions through various channels to foster positive experiences.
As a Seasonal Customer Engagement Associate at Avenir Energy, you will be pivotal in ensuring customer satisfaction. Handling inquiries across multiple platforms, you will maintain accurate account data while identifying opportunities for additional sales. You'll contribute to the team’s efforts aimed at enhancing Avenir’s customer relationships and growth.
Key Responsibilities:
• Manage customer accounts and maintain accurate information
• Respond efficiently to inquiries while meeting service levels
• Resolve issues through effective communication




• Escalate unresolved problems as necessary
• Seek out outreach opportunities to boost revenue
Requirements:
• Excellent problem-solving and multitasking skills
• Strong proficiency in relevant software applications
• Capacity to thrive in a fast-paced work setting
• Effective communication skills in both English and French is advantageous
• Attention to detail in administrative tasks
Actively support Avenir's mission in enhancing customer satisfaction and business growth through engagement.
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📌 Avenir Energy Customer Engagement Associate (Whitecourt)
🏢 Avenir Energy
📍 Whitecourt