Join ADP as the Director of Service Delivery, where you will lead teams to enhance customer service and streamline operations. This leadership role promotes a culture of inclusivity while driving business growth. As Director of Service Delivery, you will play a crucial role in management and strategy within one of ADP's highest revenue-generating sectors.

Your responsibilities include overseeing productive service delivery for Majors Upmarket Clients and nurturing a collaborative workplace atmosphere. You will be tasked with developing strategic partnerships and ensuring your team meets performance goals. Key Responsibilities:
Oversee client practitioner relationships for strategic resolutions
Achieve key performance indicators for NPS and retention




Drive organizational planning for onboarding current clients
Foster human resource management and employee development
Lead evaluation and feedback processes for team members Requirements:
Requires 8+ years in service delivery leadership
At least 5 years of experience in people management
Demonstrated ability in client relationship management
Solid interpersonal and communication skills
Skill in mentoring and developing future leaders Empower your team and enrich client relations as the Director of Service Delivery with ADP.

📌 Director Service Delivery Role At Adp Toronto
🏢 Socket.dev
📍 Toronto