Shape the future of digital engagement at iA as the Director of Digital Strategy and Adoption. Lead efforts to enhance customer experience through innovative digital platforms.This role is critical at iA, where you'll define and implement the strategy for customer-facing digital platforms. Focusing on adoption and value creation, you'll leverage data and customer insights to drive strategic initiatives. Your leadership will be key in developing a culture of continuous improvement and innovation.Key Responsibilities:Define strategic direction for customer-facing platformsSet and monitor key performance indicators for successAlign digital initiatives with customer insights and trendsCreate strategies to enhance digital customer journeysLead and mentor your team to achieve excellenceRequirements:Bachelor's degree in a relevant areaMinimum 7 years in digital strategy or platform rolesExperience managing high-impact digital platformsKnowledge of UX and digital product developmentBilingual proficiency in English and French for collaborationDrive customer success and enhance digital innovation within iA's collaborative workplace.#J-18808-Ljbffr

📌 Director, Digital Strategy And Adoption (Quebec City)
🏢 IA
📍 Quebec City