Elevate guest service at Fairmont Hotel Macdonald in Edmonton as a Guest Service Agent. This full time position focuses on providing a seamless check-in experience and personalized service.

At Fairmont Hotel

Macdonald, we pride ourselves on offering timeless luxury and outstanding service. As a Guest Service Agent, you will engage with guests to ensure they feel welcomed and valued throughout their stay. This role emphasizes effective communication and responsive service, particularly for our VIP and loyalty members. Key Responsibilities:
Provide warm, productive service to all guests
Oversee check-in and check-out according to protocols
Address and resolve guest issues swiftly
Prepare for arrivals of VIP and loyalty guests
Maintain a tidy, organized front desk area Requirements:
Previous experience in front desk/reception is favorable
Must have robust communication skills in English
Knowledge of hotel management systems a plus
Available for shifts including weekends and holidays
Must be eligible to work in Canada Bring your passion for hospitality to Fairmont Hotel Macdonald, where creating memorable experiences is our mission.

📌 Edmonton Guest Service Agent Position
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