Step into a rewarding role as an Apprentice Case Manager at Douglas College in Coquitlam. This position prioritizes client service and compliance in apprentice financial support services. As an integral part of a seasoned team, you will aid BC Apprentices through their financial application processes and manage critical documentation. Solid collaboration and communication skills are essential, ensuring both the apprentices and stakeholders receive the support they need. Key Responsibilities:
Assess eligibility for apprentice financial assistance
Guide clients through the online application system
Review and confirm the accuracy of applications
Maintain detailed records of client interactions
Work with the Quality Assurance Specialist for documentation accuracy Requirements:
High school diploma is required; higher education is preferred
Background in customer service in call centers
Solid understanding of policy application
Flexibility with work hours including evenings
Commitment to career development Deliver exceptional service and contribute to the success of apprentices at Douglas College.

📌 Douglas College Apprentice Financial Support Manager New Westminster
🏢 Douglas College
📍 New Westminster