Join Durabuilt as a Customer Service Agent to manage inquiries and enhance user satisfaction in Edmonton, Alberta. Be at the forefront of client interactions, ensuring timely responses and solutions. As a Customer Service Agent, you will manage a mix of customer-facing duties and behind-the-scenes administrative support.

Your primary tasks will include addressing customer concerns, documenting service requests, and maintaining effective communication between various departments. This critical role allows you to play an active part in improving the customer service experience. Key Responsibilities:
Handle customer inquiries regarding service issues
Document and resolve quality cases daily
Schedule service calls efficiently
Generate invoices upon job completion
Participate in ongoing training for product enhancement Requirements:
At least 2 years of experience in customer service
Call center experience is advantageous
Required High School Diploma or GED
Proficient with MS Office applications
Robust problem-solving and multitasking skills Contribute your expertise in customer interaction, administrative tasks, and problem resolution at Durabuilt and make a difference.

📌 Durabuilt Customer Service Agent Calgary
🏢 Durabuilt Windows u0026 Doors
📍 Calgary