Become a vital part of NFI as a Customer Service Specialist, ensuring a seamless experience for our distribution clients. Focus on processing orders and effectively managing customer interactions. As a Distribution Customer Service Representative, your role includes addressing customer inquiries, processing orders, and handling complaints swiftly.
You will also be responsible for coordinating special shipping requests while preparing necessary documentation for effective operations. Your contributions will directly influence customer satisfaction and service quality. Key Responsibilities:
Engage with customers, addressing their inquiries efficiently
Process and verify customer orders with attention to detail
Produce stock reports to manage product availability
Maintain damage records and follow up on backorders
Act as a liaison between customers and warehouse staff Requirements:
High school diploma or equivalent mandatory
Solid computer skills, including proficiency in MS Office
Excellent customer service skills required
Ability to work irregular hours, including weekends
Experience with 10-key and shipping software advantageous Bring your expertise and passion for service delivery to support NFI’s mission of excellence.
📌 Customer Service Specialist At Nfi Delta
🏢 NFI
📍 Delta
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