Join goeasy as a Customer Service Representative, where your bilingual skills will enhance the customer experience through expert support in French and English. Help Canadians by responding to their needs with empathy. As a vital member of the goeasy team, you will engage with customers in a multi-channel call center setting.

This role requires answering inquiries, understanding customer needs, and providing accurate solutions while adhering to key metrics. Your robust communication skills and positive attitude will contribute to our award-winning workplace recognized for its inclusive culture. Key Responsibilities:
Create meaningful interactions with customers across channels
Use empathy to resolve customer inquiries effectively




Maintain accurate records during high-volume calls
Ensure compliance with set procedures and protocols
Aim to exceed established performance metrics Requirements:
Must be fully bilingual in French and English
Experience in a call center or customer-facing role
Solid written and verbal communication skills
Ability to quickly identify problems and provide solutions
Proficiency with Microsoft Office and call center technology Harness your customer service expertise and be part of goeasy's commitment to excellence.

📌 Customer Service Specialist At Goeasy Mississauga (Canada)
🏢 goeasy
📍 Canada