Become a Customer Service Specialist with OEC Group in Vancouver. Focus on delivering exceptional logistics solutions and maintaining robust client relationships in a fast-paced workplace. In this customer-facing role, you will act as the main point of contact for queries, ensure effective issue resolution, and contribute to account management and service delivery. We're seeking a detail-oriented and proactive individual with a passion for logistics and customer success. Key Responsibilities:
Respond to customer logistics inquiries and concerns
Conduct regular outreach to maintain customer relationships
Verify compliance of shipment bookings with quotes
Assist in documentation management and customs processes
Prepare and maintain detailed customer performance reports Requirements:
3+ years of experience in freight forwarding customer care
Solid customer relationship management skills
Proficient in Microsoft Excel and CRM software
Basic knowledge of customs regulations is a plus
Excellent organizational and communication skills Utilize your customer care expertise to drive satisfaction at OEC Group in Vancouver.

📌 Customer Service Specialist At Oec Group Vancouver
🏢 OEC Group (Canada)
📍 Vancouver